How do I pair the device to a different account?

To pair the device with a different account, you will need to reset the device and re-pair it with your mobile phone by following these  steps: 

Make sure you are signed into the new account you wish to pair with in the Vayyar Care mobile app.  

1. Hold down the device button for 30 seconds and release it.  
2. Wait for the light to flash red and then white. 
3. Once the light has stopped flashing red and white, try placing the device in pairing mode again by holding down the device button for 5 seconds and releasing it. If the light is now flashing blue, continue by following the pairing instructions in the app.